Begin Your Recovery Journey with a Single Step

From personalized treatment plans to comfortable accommodations, our admissions process is built around your needs.

Wellness and Recovery Is Within Reach

Taking that first step toward treatment can feel both empowering and overwhelming. This guide is designed to walk you through the admissions process so you’ll know exactly what to expect, how to prepare, and how we can support you in making this life-changing transition. 

Whether you’re researching for yourself or a loved one, our goal is to provide a clear, compassionate roadmap from the moment you reach out.

Overview of the Admissions Process

We’re here to help you reclaim a life you love, every step of the way:

  1. Initial Phone Consultation: A confidential conversation to discuss your needs, goals, and any immediate concerns.
  2. Insurance Verification & Financial Planning: Exploring coverage options, out-of-pocket costs, and payment plans.
  3. Pre-Assessment and Scheduling: Gathering medical history, mental health background, and substance use details to ensure you receive the right level of care.
  4. Arrival & Intake: Settling into the program, meeting the care team, and beginning your personalized treatment path.
  5. Orientation & Next Steps: Getting familiar with daily schedules, therapy options, and ongoing support so you feel confident in the journey ahead.
  6. Start Healing: You’re one step closer to a happy, healthy, and fulfilling tomorrow!

1. Initial Phone Consultation

The first conversation often feels like a leap. Our admissions specialists understand the courage it takes to pick up the phone or send an email. We’re here to honor that with a confidential and compassionate consultation.

During this initial consultation, we’ll explore:

  • Your Current Situation: Substance use patterns, mental health symptoms, or any pressing concerns you’re facing.
  • Treatment Goals: Whether you’re seeking detox, inpatient rehab, or other care.
  • Questions & Concerns: Encouraging open dialogue about fears, financial worries, or logistical challenges.

This call is entirely confidential. Sharing your story helps us recommend the best options, whether that’s an on-site program, partial hospitalization, or outpatient care. If you need more time or resources before deciding, we’ll provide information and remain available for follow-up discussions.

2. Insurance Verification & Financial Planning

Understanding the financial side of treatment upfront can alleviate unnecessary stress. 

Our admissions team works with major insurance providers to verify your benefits, helping you navigate coverage options without the hassle of lengthy phone calls.

Everyone’s financial situation and treatment needs are different, which is why we take a personalized approach to helping you find the best care within your budget. 

Our team will work with you to explore all available options—whether that means exploring your insurance benefits, discussing flexible payment plans, or identifying alternative financial resources. We’re committed to ensuring you receive high-quality treatment that aligns with your needs and lifestyle, without unnecessary financial strain.

3. Pre-Assessment and Scheduling

Once you decide to move forward, a more detailed pre-assessment helps guide us to the right level of treatment. 

This stage typically includes:

  • Substance Use History: Types of substances taken, frequency, and any recent relapses.
  • Medical & Mental Health Background: Current medications, past diagnoses, or notable health concerns.
  • Lifestyle & Support System: Daily routines, living situation, and the role family or friends play in your life.

These details enable our clinical team to tailor a program that addresses physical and emotional needs. For example, if you require medically supervised detox, that will be part of your personalized plan. Alternatively, if you have co-occurring mental health conditions, we’ll make sure integrated treatment is in place.

Scheduling Your Admission Date

During this phase, we also confirm your admission date and address any logistical questions, such as travel arrangements, what to bring, and tips on preparing for your stay. 

Some prefer to arrive as soon as possible, while others may need a few days to coordinate family or work matters. Our admissions specialists work with you to find a smooth, accommodating timeline.

4. Arrival & Intake

Depending on your level of care, arrival might mean checking into a residential setting or attending an initial session at an outpatient center. Either way, the atmosphere is designed to ease you in gently. 

You can expect:

  • Welcoming Staff: Professionals who understand the vulnerability of this moment and strive to make you feel safe and supported.
  • Tour & Orientation: A guided walk-through of the facility, introducing you to common areas, therapeutic spaces, and important day-to-day routines.
  • Initial Assessments: Vital checks, meeting with nursing staff, and any last-minute paperwork.
  • Room Assignment (If Residential): Providing a comfortable space to settle in, often with amenities that encourage rest and reflection.

The Start of Your Treatment Journey

Intake sets the tone for your time in care. It’s a chance to build rapport with the clinical team, express immediate concerns, and ask lingering questions. While it can feel daunting, remember that everyone here is dedicated to your safety, comfort, and success.

5. Orientation & Next Steps

Most programs (especially inpatient or partial hospitalization) follow a structured routine, which typically includes:

  • Morning Check-Ins or Meditation
  • Therapy Sessions: Individual and group
  • Educational Workshops: Covering topics like relapse prevention, nutrition, or coping skills
  • Free Time for Personal Reflection
  • Evening Support Groups

Meeting Your Treatment Team

You’ll be introduced to therapists, medical professionals, case managers, and support staff throughout orientation. 

Each plays a crucial role in your care:

  • Therapists will guide you through one-on-one counseling, group therapy, and goal-setting.
  • Nursing & medical staff will manage any medications, monitor physical health, and address acute withdrawal symptoms if needed.
  • Case managers will help coordinate discharge plans, aftercare options, and any external resources (legal, employment, etc.).

Goal Setting

A meaningful part of orientation is collaborating with your primary therapist to create personalized recovery goals. 

These can include short-term achievements – like maintaining sobriety through detox or attending a set number of therapy sessions – and longer-term objectives, such as mending relationships or returning to work.

Aftercare & Continuing Support

Recovery doesn’t end when treatment does. We’re here to set you up with the coping mechanisms and continued guidance needed for lasting growth and healing.

Maintaining Progress

Toward the end of your stay or program, you’ll work with your team to identify resources that help maintain progress:

  • Outpatient Therapy: Weekly sessions to address emerging challenges and reinforce coping strategies.
  • Sober Living Arrangements: If home environments aren’t conducive to recovery, transitional housing provides extra support.
  • Support Groups: Options like 12-step meetings, SMART Recovery, or other community gatherings to keep you connected and accountable.
  • Alumni Programs: Staying in touch with peers who’ve gone through similar experiences to foster ongoing motivation.
Admissions

Making Treatment Accessible

We understand that navigating insurance coverage for mental health and addiction treatment can feel overwhelming. Our dedicated admissions team works to make the process as smooth as possible, helping you understand your options and maximize your benefits. 

While we are currently an out-of-network provider, we work with many insurance plans and are actively pursuing additional contracts to expand access to care for our Michigan, Indiana, and Ohio communities. 

Our team has extensive experience helping clients navigate out-of-network benefits with:

  • Carelon
  • McLaren
  • Cofinity
  • Beacon
  • And other major insurance providers

Our experienced admissions team will:

  • Verify your benefits quickly and clearly
  • Explain your coverage options in detail
  • Help you understand any out-of-pocket costs
  • Explore payment options that best fit your situation
  • Handle insurance communication on your behalf

 

Don’t let concerns about coverage prevent you from getting the care you deserve. Contact our admissions team for a confidential discussion about your insurance options and how we can help make treatment accessible.

FAQ

We’re here to make healing as seamless as possible, so you can focus on what really matters: your recovery.

Where Are You Located?

We’re based in Battle Creek, Michigan, and we serve Michigan, northeast Indiana, and northern Ohio with easy access for regional clients.

We provide a full continuum of care, including medical detox, inpatient drug rehab, partial hospitalization, intensive outpatient, and outpatient programs, all of which are tailored to your unique needs in our intimate, supportive setting.

Detox may take 5-7 days, inpatient care is often anywhere from 30-60 days, and partial hospitalization or intensive outpatient care can range from 4-12 weeks. The duration of these programs depends on your progress and goals, with personalized support every step of the way.

As soon as you’re ready to feel better, we’re here to help you heal. Let’s get started on building your brighter tomorrow, today.

You should bring comfortable clothing, personal hygiene items, and any necessary medications (in properly labeled containers). Avoid bringing valuables, large sums of cash, or restricted items, like alcohol or drugs.

We know that addiction impacts not only the individual, but the whole family. But the good news is: recovery does, too.

Many of our personalized programs encourage family participation in therapy sessions or educational workshops – let us know if you’d like loved ones to be part of your healing journey.

We provide evidence-based options like cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), eye movement desensitization and reprocessing (EMDR), medication-assisted treatment (MAT), 12-Step programs, and holistic practices like yoga and meditation, all customized for your mental health and addiction needs in our intimate setting.

While we’re currently an out-of-network provider, we work with plans like Carelon, McLaren, Cofinity, Beacon, and others. Our team will verify benefits quickly to clarify coverage and costs.

We’re here with you for the long haul. We provide aftercare like outpatient therapy, sober living options, 12-step meetings, and alumni programs to support lasting growth and healing.

Have additional questions? We’re happy to walk you through the entire process.

Ready to Begin?

No matter where you’re at in your decision-making process, we’re here to answer questions and offer guidance. This is your journey – one filled with potential, possibility, and hope. 

Taking the initiative now can set the course for a brighter, healthier tomorrow.