Contact Us
Questions, corrections, or feedback about what you've read here? This page explains who runs the site, what kinds of enquiries we can help with, and how to reach us. We read every message and aim to reply within a few business days.
Who We Are
This site is run by an independent editorial team focused on the US sweepstakes casino market. Our goal is straightforward: research the platforms that let US players enjoy casino-style games under the promotional sweepstakes model, and present honest, comparable information so readers can decide for themselves. We do not operate a sweepstakes casino, sell virtual coins, or process any kind of wager.
Our content is researched and written by Kofi Mensah, who covers sweepstakes platforms, dual-currency game mechanics, and the state-by-state legal landscape that shapes availability for US players. If you spot something factually out of date or believe a detail needs revisiting, we want to hear from you.
What We Can Help With
- Editorial questions — Queries about how we assess and rank platforms, what our editorial ratings reflect, or why a particular site appears where it does.
- Factual corrections — If offer terms, eligible states, or redemption conditions have changed since we last reviewed a platform, let us know. Accuracy matters, and reader tips help us keep content current.
- Content partnerships and press — If you represent a sweepstakes platform or a related business and want to discuss coverage, reach out via the contact form. We evaluate all requests against our editorial standards; commercial relationships do not buy favourable ratings.
- General feedback — Anything else: suggestions for platforms we haven't covered, accessibility issues on the site, or topics you'd like us to address.
What We Cannot Help With
We are a comparison and review site, not an operator. There are a few things we are simply not in a position to assist with:
- Account issues — Login problems, suspended accounts, or disputed balances must be directed to the platform where your account is held. We have no access to any platform's user data.
- Redemption disputes — If Sweepstakes Coins have not been credited or a prize redemption is delayed, contact the platform's support team directly. Each operator sets its own processing timelines, verification requirements, and redemption thresholds.
- Legal advice — We can explain how the sweepstakes model generally works and note where state restrictions apply, but we cannot advise on your specific legal position. If you have concerns, consult a qualified professional or check your state's relevant authority.
- Responsible gambling support — If gaming is causing you distress, please visit our Responsible Gambling page for resources and guidance. The National Council on Problem Gambling helpline (1-800-522-4700) is available around the clock.
How to Reach Us
Send your message to the editorial team at wellnessandrecoveryrehab.com. Please include enough context for us to understand what you're referring to — the name of the platform, the page URL, or a brief description of the issue all help us respond accurately and quickly.
We aim to acknowledge all messages within two business days. Corrections that affect published accuracy are prioritised and, where verified, reflected in the relevant page with an updated review date.
About Our Editorial Process
Because readers sometimes write in to ask how we reach our conclusions, here is a brief summary. Every platform listed on this site was reviewed by researching its publicly available terms, its offer structure, its eligible and excluded states, its dual-currency model (Gold Coins for play, Sweepstakes Coins for prize entry), and the conditions attached to any welcome offer. No platform pays for a position in our rankings. Commission arrangements may exist with some operators, but these do not influence editorial ratings — a platform ranked lower has simply scored lower on the criteria that matter for this page's focus.
For more on how the site operates, see our About Us page. Our Terms and Conditions set out the basis on which we publish information and the limits of our liability.
A Note on Sweepstakes Casino Queries
Many readers arrive here with questions that are really about how sweepstakes casinos work rather than about this site specifically. A few quick points that may save you a message:
- No purchase is necessary to participate in a sweepstakes promotion. Legitimate platforms offer an alternative method of entry, typically a mail-in option, so Sweepstakes Coins can be obtained without spending money.
- Availability varies by state. Operators decide which states they serve based on their own legal assessments. If a platform listed here is unavailable in your state, that is the operator's decision — not something we can override.
- Age requirements differ. Most sweepstakes casinos require players to be at least 18; some set the minimum at 21, either across the board or in specific states. Always check the operator's terms before registering.
- Prize redemptions are not instant. Most platforms require identity verification before processing any redemption, and minimum thresholds apply. Processing times vary by operator and by payment method.
- Tax obligations are your responsibility. Redeemed prizes may be taxable under federal and state rules. Keep records and consult official guidance or a tax professional if you are unsure.
If none of the above covers what you need, the contact form is the right next step. We look forward to hearing from you.